Customer Service is our Top Priority


Commitment to Service

Our agency is committed to providing you superior service. We know that your insurance dollars can be spent in many ways. We want to EARN your business by regularly reviewing your coverage, and helping you receive the best value for your money.

Personal Attention

When you call, you will receive the personal attention that you want. You are a valued customer, not an account number. You are a familiar face, a valued friend, and a neighbor. We will be there for you when you need us most!

Superior Claims Service

In the event of a loss, you can count on us to be there for you. We stand ready to follow through on the entire process, making sure that everything goes right. We want to partner with you to make sure you never feel alone at a difficult time in your life.


Meet the Agents


Connie Tate

Partner

Connie Tate

Connie has over 25 years of experience in employee benefits, specializing in health, life, and disability. She is CHC certified for healthcare benefits and effective employer/employee price negotiating. Connie also has over 10 years of experience in claims processing and adjudication.

Email: ctate@triteninsurance.com

Phil Ketron, MBA, CEBS

Partner

Phillip A. Ketron

Phil holds a Master's Degree in Business Administration from Florida Southern. He is a Certified Employee Benefit Specialist (CEBS) as awarded from the Wharton School of Management and the International Foundation of Employee Benefits. Phil has over 20 years experience working in the health care and insurance business sectors. He specializes in employee benefits, senior related products and long-term care insurance.

Email: pketron@triteninsurance.com

James Hyler, CPIA

Partner

James Hyler, CPIA

James has over 34 years of experience in property & casualty, personal lines, and life insurance assessment & planning. He holds a CPIA designation and is certified in various areas of risk management. James has also received numerous accolades for customer service.

Email: jhyler@triteninsurance.com

Gary Dye

Partner

Gary Dye

Gary has over 15 years of experience in property & casualty risk management. He specializes in techniques to reduce risk exposure. His over 20 years of training and education in the automobile industry provides a unique insight into business operations as well as life insurance as an investment tool.

Email: gdye@triteninsurance.com



Meghan Shaffer

Account Manager

Meghan Shaffer

Meghan holds a Master’s Degree in Business Administration (MBA) with a specialization in Finance from King University. She has over 5 years of experience in the banking industry and 4 yrs experience in the insurance industry specializing in individual and group health insurance and life insurance.

Email: mshaffer@triteninsurance.com

Kristy Cormier

Customer Service

Kristy Cormier

Kristy brings over 10 years of experience in the insurance industry. She specializes in sales, services, and administration.

Kristy also serves as the office coffee aficionado and is a valued Starbucks Gold Star Member. ☕️ #espresso

Email: kcormier@triteninsurance.com


Lowell Crawford

Senior Services Advisor

Lauren Clark

Administrative Assistant